Terms of service

Welcome to Rosyaurahk.com!

By using this website, you agree to comply with the following terms and conditions. If you do not agree to these terms, please do not use this website.

Introduction

This website is operated by Rosy Aura and provides online sales of beauty and skincare products.

Account Registration

  • Certain features of this website may require account registration.
  • You are responsible for ensuring the accuracy and security of your account information and agree to bear full responsibility for all activities under your account.

Orders

  • All orders are subject to our confirmation. We reserve the right to refuse or cancel any order at any time.
  • Prices and product availability are subject to change without prior notice.

Payment

  • We accept credit cards, debit cards, and other payment methods approved by the website.
  • All payments must be completed at the time of order confirmation.

Shipping & Delivery

  • We will arrange delivery as soon as possible after confirming your order.
  • Delivery times are estimates and may vary.

Returns & Refunds

  • For more details, please refer to our Returns and Refunds Policy.

Intellectual Property

  • All content on this website is protected by intellectual property laws.
  • No content from this website may be used in any form without prior authorization.

Product Information

  • Product information is provided by the manufacturer or supplier and is for reference only.
  • Product appearance and packaging may vary due to production batches or supplier updates.
  • While we strive to accurately display product colors, actual colors may differ based on your screen settings.
  • All products are subject to availability. In case of stock shortages, we will notify you promptly.
  • We reserve the right to change product information or discontinue certain products without prior notice.
  • Please use the products as instructed. We are not responsible for any damage or injury caused by improper use.

Governing Law

  • The use of this website and its terms are governed by and interpreted according to the laws of Hong Kong.

Contact Us

  • If you have any questions about these terms, please contact us via email: rosy.aura.hk@gmail.com
  • Business hours: Monday to Friday, 10:30 AM - 7:30 PM (excluding public holidays)

Final Decision Rights

In case of any disputes, Rosy Aura reserves the right to make the final decision, which shall not be contested.